Bridge Haven Estates respects the privacy of everyone who visits this website or enquires about a lot. This policy explains, in plain language, what information we collect, why we collect it, who it is shared with, and the choices available to you. We collect as little as possible, and we do not sell anything to anyone.
01Information You Provide
The only information we ask for directly is what you enter into the lot registration form: your first and last name, email address, and optionally your phone number and any comments you choose to share about your plans.
We use this solely to respond to your enquiry, answer questions about lots and pricing, and guide you through the reservation process if you decide to proceed. We do not add you to a marketing list without your agreement, and we do not use your details for any unrelated purpose.
02Information Collected Automatically
We use Netlify Web Analytics to understand how many people visit the site and which pages hold their interest. It works from our server's own request logs rather than from tracking code running in your browser, and it reports only aggregate figures: total page views, an approximate count of unique visitors, the pages viewed, the general geographic region traffic comes from, and the websites that referred visitors to us.
Your IP address is used momentarily to estimate the number of distinct visitors and your approximate region. It is not stored against your visit, not shown to us as an individual record, and cannot be used by us to identify you personally.
We do not build visitor profiles, track you across other websites, or attempt to identify individual people from analytics data.
03Cookies
This website does not use cookies for analytics, advertising, or tracking of any kind, and it does not store information on your device for those purposes. Because of this, there is no cookie banner to dismiss and nothing for you to opt out of.
04Third-Party Services
Some parts of this page are delivered by outside providers. When your browser loads them, it necessarily reveals your IP address to that provider, in the same way it would when visiting any website. Each handles that information under its own privacy policy, not ours:
- Netlify — hosts this website and receives registration form submissions on our behalf.
- Google Fonts — supplies the typefaces used throughout the site.
- Cloudflare — delivers the mapping library used on the site plan.
- OpenStreetMap — provides the interactive location map and its underlying map data.
We receive no personal information back from any of these providers, and none of them are permitted to use your visit for advertising on our behalf.
05Sharing and Disclosure
We do not sell, rent, or trade personal information. Registration details are shared only with the Bridge Haven Estates and Willo Homes team members responsible for responding to enquiries, and with the service providers named above to the extent needed to operate the site.
We may disclose information where required to do so by law, or where necessary to establish or defend a legal claim.
06Storage and Retention
Form submissions are stored on Netlify's infrastructure, which may be located outside Canada, and are forwarded to our team by email. Information held on servers in another country may be accessible to the courts and law enforcement of that country under its laws.
We keep enquiry records for as long as needed to respond to you and to maintain a record of the transaction if you reserve a lot, after which they are deleted. You may ask us to delete your details sooner at any time.
07Security
This site is served over an encrypted connection, and form submissions are transmitted securely. Access to enquiry records is limited to those who need it. No method of transmission or storage is completely secure, and we cannot guarantee absolute security, but we take reasonable steps to protect the information entrusted to us.
08Your Rights
Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you may ask us to:
- Confirm what personal information we hold about you, and obtain a copy of it.
- Correct information that is inaccurate or incomplete.
- Delete your information from our records.
- Withdraw your consent to our use of it, subject to legal and contractual obligations.
Write to us using the details below and we will respond within thirty days. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.
09Children
This website is intended for adults considering the purchase of an estate lot. We do not knowingly collect personal information from children.
10Changes to This Policy
We may update this policy as the site or our practices change. The revision date at the top of this page always reflects the current version. Material changes affecting how we handle information already collected will be communicated directly where we have a means of reaching you.
11Contact
Questions about this policy, or requests concerning your information, may be directed to: